Job offer

eCommerce CS Specialist

Your work place

An international company based in Berlin with a stable market position. The employer offers an international environment with great development not only in e-Commerce but also in Customer Service.


  • overseeing customer communication through email, phone, and online messaging platforms
  • facilitating the process of product exchanges and returns
  • providing assistance in the preparation and submission of relevant customs documents
  • coordinating internal orders for e-commerce inventory
  • ensuring effective communication with warehouse and logistics teams
  • monitoring product inventory levels
  • managing the resources required for fulfilling e-commerce orders, such as packaging materials


  • strong communication and collaboration abilities
  • fluent in both German and English
  • exceptional time-management and organizational abilities
  • positive and optimistic mindset
  • outstanding teamwork capabilities
  • proficient in using Google Workspace tools




You can contact me about the offer

Kornelia Bilons

International Executive Manager